Follow the instructions provided in the error notice (see highlighted context below):  

1.  Recall Offer

2.  Verify network codes in CableTrack 

3.  Verify that Agency has the current networks loaded in their stewardship system

Network codes are not in CableTrack:

If you find a network code used in the MG isn't present in CableTrack, that means the network is not insertable or the MVPD hasn't notify AMP of its insertability.

1. If MVPD hasn't notified AMP of a network codes insertability, please submit a ticket using the CableTrack Ticket Form and attach the MVPD email. 
   
   
2. If the network is truly non-insertable, please revise MG to exclude that network & resend offer.

Network codes are in CableTrack:

If you find all the network codes are insertable and present in CableTrack, that means the error isn't triggered from AMP side.

1. Email the MG export to the buyer and ask them to confirm that all network codes included in the MG offer are loaded into their stewardship system.
   
   
2. Once they confirm they added the network code, resend offer. 

If you followed the above steps and are still having issues, please request help using Order Ticket Form and include all email failure notice, steps taken prior to reaching out, and the PS Team will assist as soon as possible.