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Welcome to Ampersand's Support Desk

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  1. Ampersand
  2. Operations

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Operations

Plan + Execute

  • AND/Estimates: Understanding 'Source' Behind Each Estimates Option in AND
  • MVPD/.SCX Exchange: Best Practices for Successful Avail/SCX File Exchange with MVPDs
  • Weekly Analyzer
  • HudsonMX Proposal Support
  • AND/Estimates: Why am I receiving "divide by zero encountered" error when trying to pull AND Estimates?

Measure + Report

  • AND/M+R: How to Export Report when 'View' is Grayed Out/ Inaccessible
  • Measure & Report - How to obtain a full DDT Post
  • Pulsing Schedule - Ampersand and MVPD Only – Do Not Distribute Further
  • Measure + Report - Network Comparison
  • Measure + Report - Frequency
  • Measure + Report - Reach reporting intervals
See all 8 articles

Define + Find

  • Define + Find - Network selection
  • Define + Find - Audience Viewing Index
  • Define + Find - Audience Reach

Optix

  • AND/Scheduler: Creating schedules with multiple demos
  • Optix Toolbar Functions
  • The AND Platform - Application Refresh - How to do a Hard Refresh in Chrome
  • Book - Process new eOrder
  • Build Queue - How to open saved WIP
  • Change Flight Date for Manual Order
See all 10 articles

eOrders

  • Agency Ops - Request for Ampersand’s CableTrack Sysfile Data
  • Agency Ops - Agency/Stewardship Cheat Sheet
  • Strata/AEInbox/Eleven - Agency sending orders (how-to)
  • Agency Ops - CableTrack Sysfile Tip #1 - Weekly Process
  • Prisma For Sellers - Proposal Support

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